1. Acceptance of Terms
By using Luxury Ride Journey's services, you accept these terms and conditions in full. If you do not agree, we request that you do not use our services.
2. Reservations
Reservations must be made a minimum of 4 hours in advance.
A deposit of 100% is required at the time of booking.
Reservations are considered confirmed only once the deposit has been received.
3. Cancellation Policy
Cancellations made 12 hours in advance will receive a full refund.
Cancellations made less than 6 hours in advance may be subject to a charge of 50% of the total reservation.
Cancellations made less than 2 hours in advance may be subject to a charge of 100% of the total reservation.
4. Rates
Rates are hourly and may vary depending on vehicle type and length of service.
Prices do not include gratuities or additional fees (tolls, parking, etc.) unless otherwise noted.
5. Drivers
All of our drivers are trained professionals and will be uniformed during service.
We reserve the right to replace a driver at any time for safety or availability reasons.
6. Service Modifications
Any changes to the itinerary must be communicated to the driver or our customer service team during the service.
Last minute changes are not permitted without approval from Luxury Ride Journey .
7. Responsibility
Luxury Ride Journey is not responsible for any loss, damage or injury that occurs during the service, except in cases of gross negligence on the part of our drivers.
8. Passenger Behavior
We reserve the right to deny service to any passenger who exhibits inappropriate behavior or does not comply with safety regulations.
9. Privacy
Your personal information will be treated in accordance with our privacy policy, which can be found on our website.
10. Modifications to the Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately.
11. Contact
For questions about these terms and conditions, please contact us at [email protected] or +1 (781) 299-8815.
By using our services, you confirm that you have read, understood and accepted these terms and conditions.